Sorry, we aren't offering pass upgrades at this time.

The Go City app is your key to exploring the city. Download for free to your Apple or Android device and follow the instructions in your confirmation email to sync your pass to the app. It’ll then be ready for scanning.

To help make your experience even better, the app is loaded with tons of attraction info, tips, and a handy itinerary tool so can plan your perfect trip.

As soon as you scan your pass at an attraction, one of your choices will be redeemed. You’ll then have 60 days to use up your remaining choices.

No, these passes cannot be resold or used by more than one person. 

Child passes are for ages 3 to 12.

No, there’s no need to pick before you purchase. You can buy today and plan what you’re going to visit later.

Please note: some attractions require an advanced reservation, so we recommend making a booking as soon as you can to avoid missing out.

reservation through our portal, you'll find instructions on how to do so in the 'Know before you go' section of the attraction's page on our website and app. 

When you make a reservation on the Go Reserve platform, this will count towards your pass usage.

On an Explorer Pass, your reservation will count as one of your choices.  

If you fail to show up, or do not cancel in enough time, your reservation will still count as one of your days/choices.

Sorry, you can only visit each attraction once per life of your pass.

With an Explorer Pass, you'll have 30 days from first use to visit your remaining attractions. 

Unfortunately not. You'll need to have your pass on the Go City app, or have the PDF downloaded to your phone or printed in order to enter attractions.

Yes! Follow the instructions in your booking confirmation or contact the attraction directly to cancel your booking.

Remember, a missed visit may be automatically redeemed from your pass, so be sure to cancel to avoid losing one of your days or choices.