We ask that you be at the boat ready for boarding 15 minutes prior to departure and please check the departure location carefully.

During busy times please allow additional time for parking and please contact us if you are running late.

Please note: If you miss your cruise your ticket is forfeited, non-transferable and non-refundable.

Please dress for the weather, keeping in mind that it is usually cooler on the water. We recommend bringing your Keep Cup and water bottle as well as your camera.

No, BYO is not permitted. 

Yes, drinks available through our licensed bar on board at bar prices, with eftpos facilities available.

Yes, there are unisex and disabled toilets on board.

Due to statewide wildlife regulations and with the safety of marine life in mind we do not allow the use of drones or underwater go pros on poles on any of our cruises. Please contact us if you require more information.

We must also remind you that anywhere around marine mammals in the state of Victoria the following restrictions apply:

All aircraft (including helicopters and drones) must:

• not approach within 500 vertical metres, within a 500-metre radius, of a whale, dolphin or seal
• avoid approaching marine mammals from head on
• avoid flying over, or passing the shadow of the aircraft over, marine mammals
• not land on water to observe whales
• move away if a marine mammal shows signs of disturbance.

No, we don't allow dogs on board our vessels. 

No, seating is not designated, and you are free to move around throughout the cruise (unless otherwise advised by the captain or crew).

If you would prefer inside seating, we suggest arriving earlier for boarding, but we cannot guarantee inside seating.

For passengers safety, to access the front deck you are required to be over 1 metre tall. We also require that all children be supervised by an adult or guardian throughout the cruise

There is no designated parking at San Remo Jetty, however all day parking can be found near the Jetty and foreshore areas, as well as offstreet parking on Woolamai Grove.